About Shyrell: She is the other half of Complete Au Pair and truly the heart behind it. At the age of 22, she decided to embark on her own journey as an au pair—and the rest is history. Her years of experience interacting with people from all walks of life and managing complex situations have equipped her not just to solve problems, but to approach each challenge with understanding and genuine care.

Fun Facts about her:

• What do you want to make sure you do before you die?
  One of my dreams is to travel to a country like Iceland, where I can see breathtaking landscapes and maybe even the northern lights. I also want to experience the thrill of skydiving at least once in my life. And someday, I hope to have my own farm in the Philippines, a peaceful place surrounded by nature.
• What are some causes you care about?
  One cause I really care about is mental health, because many people struggle with it due to stress, trauma, or lack of support, and raising awareness can make a big difference.
• What do you do with friends in your spare time?
  I enjoy hosting dinner and karaoke nights at home. Nothing beats good food and singing with friends. I also love going out for lunch or dinner, exploring new restaurants and sharing meals together.

 

Her message to both host family and au pairs:

I am truly happy to see the journey you are sharing together. This experience is more than just living together, it is a wonderful opportunity to learn, grow, and understand each other in a deeper way. The warmth of Filipino hospitality and the openness of Dutch culture make this exchange truly inspiring. Every day brings new moments to connect, share, and learn. I encourage you to embrace every experience, celebrate the differences, and treasure the lessons you gain along the way. By doing this, you are creating a story not just for yourselves, but one that can inspire others to connect, understand, and grow through cultural exchange. Remember, every shared moment becomes part of something greater a journey that can change lives.

NO MATTER WHO YOU ARE, YOUR DREAMS ARE VALID 💜💜💜

GOD LOVES US ALL.

About Pey: She joined the team in 2020 and quickly became known for her passion, care, and dedication – often staying up late to help prepare au pairs in the Philippines for their visa appointments and much more. With a professional background in nursing and her own experience as an au pair in several countries, she brings both expertise and empathy to her role. As she says, “This experience has shaped my approach to work today and fueled my excitement to inspire younger generations.”

Fun Facts about her:

• If you could be anywhere other than here, right this minute, where would you be?
  I always enjoy going for a walk or taking a long train ride to Amsterdam or other big cities to grab a coffee. If I were in the Philippines, I would probably be sitting on the sand, admiring the beauty of the beach.
• Tell me three pet peeves
  I dislike being pressured to hurry, as it often leads to mistakes. I prefer to do things accurately.
• How do you want people to remember you?
  Although I may have come across as strict at times, I hope people, especially the lovely au pairs, remember me as someone who genuinely cared. I always aimed to set high standards, not to be tough, but to bring out the best in everyone. I can be fun and sweet as well. More than anything, I want them to know that I was fair, supportive, and always had their back.

 

Her personal motto: “If you’re scared, do it scared.” It is through moments of discomfort that I grow and reach new levels of success.

About Shannen: She works alongside Pey as part of the Matching Team. Shannen brings a professional background in the finance industry from her time in the Philippines, and matching au pairs comes naturally to her. Having spent four years as an au pair herself—living in the Netherlands, Denmark, and Belgium—she’s met people from diverse backgrounds and truly understands the unique challenges au pairs face. Thanks to her wealth of experience and genuine connection with the au pair community, Shannen is able to offer practical guidance and help newcomers adjust smoothly to life in the Netherlands.
According to her, helping other Filipinas achieve their dreams brings her so much joy.

Fun Facts about her:

• What’s a typical day like for you?
  A typical day for me begins with a worship song, which gives me energy and sets a positive tone for the day. I usually keep breakfast light—just a fruit smoothie or some raw paprika. After that, I check messages from my family, followed by work emails. My day often includes interviewing applicants, which is an important part of my job. In the evening, I take time to relax, read the Bible, or listen to an audio bible version before going to sleep.
• What do you think are the best skills that you bring to your job?
  I bring empathy, communication, and a good sense of understanding people’s personalities. Having been an au pair myself, I can easily relate to their experiences, which helps me connect with them on a deeper level. I do my best to guide and support them, making sure they feel confident and hopeful about their journey.
• What are some causes you care about?
  I am passionate about faith and ministry, animal welfare—especially dogs, as I currently have seven in the Philippines—and human rights and equality. I strongly support women’s rights and stand against sexual violence against women.

 

Her personal motto: “I am fearfully and wonderfully made” (Psalm 139:14)

About Lulu: She works alongside Rosh in the After Care Team, where her caring and nurturing nature allows her to easily connect with both host families and au pairs. She is also the driving force behind many of our successful events. Professionally, Lulu has worked as a Nurse Assistant for several years in the Netherlands, though she is originally a trained and licensed nurse from the Philippines. She truly enjoys working closely with people and has a passion for cooking and baking.

Thirteen years ago, Lulu was an au pair for a family in Aerdenhout, and she has maintained a strong connection with the children, even occasionally sharing lunch with her former host mom.

Fun Facts about her:

• If you could be anywhere other than here, right this minute, where would you be? (Don’t overthink it!)
  Italy, eating pasta or steak, drinking red wine or homemade limoncello.
  
• Tell me three Pet Peeves
  Chewing food with an open mouth, talking during the movie, constantly arriving late for the appointment
• Name three words that describe you
  Hardworking, Dedicated,Organize
  

 

Her personal motto: Life is so short, so cherish every moment you live.

About Roshaolin: She works full-time with the team and brings extensive experience managing various accounts from before joining Complete Au Pair. Known professionally as Rosh, she enjoys working with people but prefers supporting behind the scenes through administrative work. She also freelances as a voice artist in her spare time. When she was 21 years old, she left her home country to become an au pair in the Netherlands and the rest is history.

Fun Facts about her:

• How do you want people to remember you?
  I want to be remembered as someone who loves and serves God and the people dearly. I always make it a point to be there when I am needed and when my loved ones are going through. I want to be remembered as someone who has a life that is surrendered to Jesus.
• What are you happiest doing, when you’re not working?
  Serving in our local church, reading/studying, and having my quiet time with God (worshipping and praying).
• Name three words that describe you.
  Loyal, Resilient and Calm

 

Her personal motto: What you think, you become.

About Fenna: She works with Luuk in the Administration Team.
She lives in Corsica, where she likes to be outdoors as much as possible.

Fun Facts about her:

• What’s a typical day like for you?
  I like to get up early to make the most of my day, which usually includes working and walking my dog on the beach.
• Finish this sentence. On weekends, you can usually find me…
  …hiking in the mountains. If the weather doesn’t allow it, I’ll usually be working on a DIY project at home.
• What do you want to make sure you do before you die? (Your Legacy)
  To simply enjoy life as much as possible.
  
• 
  Her personal motto: What you give is what you grow.